Terms of service

These terms cover your use of rurevun.com and, when you engage Rurevun, the services named in a written proposal or statement of work. If a proposal conflicts with these terms, the proposal controls for that engagement. They are a working framework, not a substitute for legal advice on your situation. Have your counsel review them before you rely on them, and we will name the contracting entity and address in the proposal.

Who we are

Rurevun operates rurevun.com. Questions go to [email protected]. The site describes the practice. It is not an offer that obliges us to accept every enquiry.

Engagements

Work begins when both sides agree the scope in writing, including by email. Until then, a conversation is not a promise of a result, a start date, or a fee. You provide accurate information about the business, the access we reasonably need, timely feedback, and the right to use your brand and offers for the work. You confirm you have authority to grant ad-account access.

Ad accounts and spend

You own the Google Ads and Meta Ads accounts, and any other ad account in scope. Media spend is billed by those platforms to you, unless a proposal says otherwise. We do not guarantee a cost per result, a volume of leads, or a revenue figure. Auctions move, and a platform may disapprove an ad or restrict an account for reasons outside our control.

Agents

We may use proprietary agents to read, analyze, and propose or apply improvements on accounts we are engaged to run. Agents act under the rules agreed for that account. A specialist remains responsible for the practice. You may ask what an agent is allowed to change. Use of agents is not a promise that performance will rise on any schedule. How account data is handled is set out in the Policy.

Websites and SEO

Website and search work is defined in the proposal. Rankings are not guaranteed. We will not build pages, ads, or tracking whose purpose is to mislead a person or a platform.

Fees and property

Fees and what they include are in the proposal. Late payment may pause work. Unused media budget is not our fee, and we do not refund it, because we do not hold it. You keep your brand, your data, and your accounts. We keep our methods, agents, and pre-existing tools. On payment of the fees for them, you receive the website files and creative the proposal assigns to you. Fonts, stock, and platform materials stay under their own licences.

Confidentiality and conduct

Each side keeps the other’s non-public information confidential and uses it only for the work, except where it is already public, already known without a duty, or required by law to be disclosed. Do not use the site or an engagement to break the law or a platform’s rules. We may stop work that would require us to.

Liability

To the extent the law allows, we are not liable for indirect or consequential loss, including lost profit, lost media spend, or a platform restriction. Our total liability for claims arising from an engagement is limited to the fees you paid us for that engagement in the three months before the claim. Nothing here limits liability that cannot legally be limited, including liability for fraud, or for death or personal injury caused by negligence.

Ending, law, and changes

Either side may end an engagement as the proposal describes, or on 14 days’ written notice if the proposal is silent. You pay for work done to the end date. We then return access and, where the related fees are paid, the files the proposal says you receive.

The laws of the place where Rurevun is established govern these terms. The proposal will name that place. If you are a consumer, you keep the mandatory rights of your country of residence. We may update these terms by posting a new version here. An engagement already agreed keeps the version in force when it was agreed, unless both sides accept a change.